Privacy Policy

Last updated: October 2026

This policy explains what information Complaintjane Floor Coating ("we" and "us") receives through complaintjane.living, through calls to the phone number shown on the site, and through the site's forms. It also explains how we handle that information. It is a general template and not legal advice.

Details You Share and Details We Pick Up

If you call or send a form, you may share your name, phone number, email address, location and facts about your garage or concrete floor coating project.

Some details arrive on their own while you browse. These include your IP address, your browser and device type, the pages you view and the time of your visit. Calls to the number on this site may be logged and sometimes recorded for quality checks and billing.

What We Do With It

We use your details to:

• Connect you with an independent floor coating provider near you
• Pass your request to that provider so they can follow up
• Answer your emails and questions
• Learn how visitors use the site and the phone lines
• Improve the site and the service
• Follow the law and guard against fraud

Who Receives Your Details

Complaintjane Floor Coating is a referral service. So we give your contact and project details to one or more independent providers or marketing partners, who can then reach out to you. These are separate businesses. Each one follows its own privacy practices, not ours.

We also use vendors that help run the site and phone lines, such as hosting, analytics and call-tracking companies. They may handle some data on our behalf. We may disclose information when the law requires it or when we need to protect our rights.

We do not sell your personal information for money. Some places treat sharing data with marketing partners as a sale or a share. If that applies where you live, you may have the right to opt out.

Cookies

The site may use cookies and similar tools to understand how it is used. You can block or delete cookies in your browser settings. Some parts of the site may work less smoothly if you do.

Your Choices and Rights

Depending on where you live, you may have the right to see, correct or delete your personal information. You may also be able to opt out of certain sharing. Send your request to contact@complaintjane.living. We may ask you to confirm who you are before we act on it.

How We Protect and Keep Data

We use reasonable safeguards to protect information. No system is completely secure, though, and we cannot promise otherwise. We keep data only as long as the purposes above call for, or as long as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect information from them.

Changes to This Policy

We may update this policy from time to time. The date at the top shows which version is current.

Privacy Questions

Write to contact@complaintjane.living with any question about privacy.